• Do the devices include parental controls?

    We've intentionally chosen simpler devices over complicated parental control software.

    Instead of monitoring apps, our flip phones limit risk by design - no app store, no social media, no algorithmic feeds. When kids are ready for more, our Junior Data plan introduces internet access at speeds that naturally reduce excessive use.

    If you bring your own smartphone on a BYOD plan, you can use the parental controls built into iOS or Android. Our plans pair well with this approach.

  • Will my child still be able to contact me if their data is slowed?

    Yes, absolutely. Even at the slowest speeds, calls and texts stay fully available. Your child can always reach you. The speed adjustment only affects heavy data use, like video or social feeds.

  • What is automatic speed management and why is it on plans for adults?

    Automatic speed management is a built-in feature designed to make you more aware of your data use and encourage mindful tech habits. On our plans for adults, you pick a usage goal and the plan automatically shifts speeds as you use data.

    Essential tasks like calls, texts, email and basic browsing always stay available.

    Before any slowdown, you’ll get a text alert so you’re not surprised. This way, speed management gently nudges you towards balance instead of cutting you off.

  • Will the speed management feature for adults stop me from doing important things on my phone?

    Not at all! Important activities like calling, texting, email and basic browsing remain easy to use. Speed management only slows down very heavy data use (like streaming videos or endless social feeds) so those become less appealing, but you’ll still be able to do what you need.

    Plus, we send you a quick text alert before any slowdown, so you stay informed and in control.

  • Is automatic speed management just a trick to offer less for more money?

    Not at all! We’re completely transparent about how our plans work. Speed management is actually part of the value we offer. It’s a proactive wellness tool that most providers don’t include. Our plans are priced affordably, and this feature is included at no extra charge. You’re not paying for less data; you’re getting a tool that helps you and your family build healthier habits, not just data.

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