• Can I bundle my plan with my child’s?

    Yes! eq makes it easy to manage both your plan and your child’s on one account. You can bundle your child’s plan with yours, giving you a single bill and one dashboard to track usage and settings for the whole family.

  • Do your phones support Wi-Fi?

    Some models do and others purposely don’t. For young kids, we offer phones without Wi-Fi to encourage offline play and focus.

    Phones without Wi-Fi limit access to risky apps and websites. We leave if it to parents to to decide when their child is ready for a phone with Wi-Fi.

  • Do the devices include parental controls?

    We believe in simplicity and trust over complicated software. Instead of apps or filters, our phones and plans limit risks by design.

    Our curated phones have fewer apps and some have no Wi-Fi. Additionally, our speed-managed data naturally reduces excessive use. In other words, we give parents confidence through built-in safety features rather than requiring extra monitoring tools.

  • Will my child still be able to contact me if their data is slowed?

    Yes, absolutely. Even on the slowest settings, essential services like calling, texting and GPS tracking remain fully available. Your child can still reach you, so you both stay connected.

    The speed adjustment only inhibits heavy data activities (like video or social feeds), so communication isn’t blocked. You get peace of mind knowing they can call or text anytime, even as the plan encourages balanced tech use.

  • What is automatic speed management and why is it on plans for adults?

    Automatic speed management is a built-in feature designed to make you more aware of your data use and encourage mindful tech habits. On our plans for adults, you pick a usage goal and the plan automatically shifts speeds as you use data.

    Essential tasks like calls, texts, email and basic browsing always stay available.

    Before any slowdown, you’ll get a text alert so you’re not surprised. This way, speed management gently nudges you towards balance instead of cutting you off.

  • Will the speed management feature for adults stop me from doing important things on my phone?

    Not at all! Important activities like calling, texting, email and basic browsing remain easy to use. Speed management only slows down very heavy data use (like streaming videos or endless social feeds) so those become less appealing, but you’ll still be able to do what you need.

    Plus, we send you a quick text alert before any slowdown, so you stay informed and in control.

  • Is automatic speed management just a trick to offer less for more money?

    Not at all! We’re completely transparent about how our plans work. Speed management is actually part of the value we offer. It’s a proactive wellness tool that most providers don’t include. Our plans are priced affordably, and this feature is included at no extra charge. You’re not paying for less data; you’re getting a tool that helps you and your family build healthier habits, not just data.

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